Fast and effective Repairs Diagnosis for local authorities and RSLs.
Pictures and easy navigation make Locator ideal for staff taking repair requests as well as technical staff.
Comes with the entire NHF Schedule of Rates as standard and can be adapted for any SOR.
Integrates with leading housing management software systems.
Several customising options for adminstrators.
Used by over 200 RSLs and local authorities.
Here are some frequently asked questions about Locator Plus and Locator Five.
These are probably the service contract items - you can tell because they do not have a rate. These are included in Locator Plus to provide a convenient method of ordering repair works under a service contract but they are not part of the NHF Schedule of Rates. You can see all these items listed under 'Service Contracts' in the SOR Browser.
We can supply you with these items in a format suitable for loading into your main system. Or you might choose to replace the service contract items with a message, perhaps with the phone number of the relevant contractor. You can do this by using the edit mode in Locator Plus.
Go to Settings|Advanced, check the box marked 'Turn on Editing Mode' and click on Update.
You can now edit the text on the diagnostic screens, change the linked items, or replace a link with a message to the user. You can also edit the Tips, the Damp Screens and the Advice screens. You can also turn off icons on the Home page.
Yes. When in editing mode, you can add links to other documents or to pages on your intranet. Highlight a word or phrase in the Advice screen and click on the 'Links' button.
When you are integrating Locator Plus with another application, a couple of components need to be installed on each PC even if you are running Locator Plus over the network.
There is a separate setup file on the Locator CD that will install the components for you - to find it look in the Components folder. Or you can download the latest version from this site. Look on the Updates page.
If you are running Locator Plus over Citrix then this is not necessary.
The editing features are only available if you are running Internet Explorer 6 or higher. Locator Plus Version 4 will only run under IE6 or higher.
Locator Plus is being prevented from saving files by the operating system. You need to amend permissions to allow users to create and write files in the main Locator Plus folder and its subfolders.
Locator downloads all its data to the client for processing so it requires a fast connection.
Locator uses the text settings in Internet Explorer. Change this by opening an Internet Explorer window and selecting Text Size on the View menu. You should find that the Medium setting gives you the best result.